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Les PME ne sont pas en reste. Elles sont confrontées à cette difficulté, ",{"text":222,"type":50,"marks":223},"analyser correctement et vite avant de décider",[224],{"type":163},{"text":226,"type":50},".",{"type":131,"attrs":228,"content":230},{"level":229},3,[231],{"text":232,"type":50},"1.1 - Disposer rapidement d’informations fiables",{"type":46,"content":234},[235,237,241],{"text":236,"type":50},"Un dirigeant de PME se tourne en général vers ses services financiers pour obtenir une information précise dont il a besoin tout de suite. Il attend de cette équipe ",{"text":238,"type":50,"marks":239},"réactivité et fiabilité",[240],{"type":163},{"text":226,"type":50},{"type":46,"content":243},[244,246,250],{"text":245,"type":50},"Pour ce qui concerne les ",{"text":247,"type":50,"marks":248},"données périodiques",[249],{"type":163},{"text":251,"type":50}," comme le reporting financier, commercial ou opérationnel, il en va de même. Les managers souhaitent recevoir ces informations généralement mensuelles, voire hebdomadaires, dès le début du mois M+1 ou chaque lundi matin. Oubliez la diffusion des résultats et des marges le 25 du mois suivant ! C’est plutôt l’heure de commencer à préparer la nouvelle clôture.",{"type":131,"attrs":253,"content":254},{"level":229},[255],{"text":256,"type":50},"1.2 - Détenir des tableaux de bord et indicateurs clés pertinents",{"type":46,"content":258},[259,261,265],{"text":260,"type":50},"La prise de décision par la direction d’une PME ou par tout manager d’une business unit s’opère après avoir analysé les KPI clés de l’activité. ",{"text":262,"type":50,"marks":263},"L’établissement périodique de ces indicateurs",[264],{"type":163},{"text":266,"type":50}," et tableaux de bord suppose :",{"type":268,"content":269},"bullet_list",[270,277],{"type":271,"content":272},"list_item",[273],{"type":46,"content":274},[275],{"text":276,"type":50},"de les avoir définis en concertation avec les « clients » de ces documents ;",{"type":271,"content":278},[279],{"type":46,"content":280},[281],{"text":282,"type":50},"de disposer d’outils pour leur mise à jour rapide, fiable et régulière.",{"type":131,"attrs":284,"content":285},{"level":229},[286],{"text":287,"type":50},"1.3 - Traiter une quantité de données toujours plus importante",{"type":46,"content":289},[290,292,296],{"text":291,"type":50},"L’infobésité guette les entreprises avec une masse de données et d’informations à digérer toujours croissante. La saturation menace. La PME doit éviter la ",{"text":293,"type":50,"marks":294},"paralysie en matière de prise de décisions",[295],{"type":163},{"text":297,"type":50},". Elle a donc besoin de recourir à des outils qui permettent de collecter, traiter, analyser et diffuser la data correctement et rapidement.",{"type":131,"attrs":299,"content":300},{"level":133},[301],{"text":192,"type":50},{"type":46,"content":303},[304,306,310,312,315],{"text":305,"type":50},"Face à ces besoins des PME pour la prise de décision, heureusement, des solutions logicielles existent. C’est le ",{"text":307,"type":50,"marks":308},"rôle de l’informatique décisionnelle",[309],{"type":163},{"text":311,"type":50}," ou ",{"text":142,"type":50,"marks":313},[314],{"type":156},{"text":316,"type":50}," (BI). Voici les contours de ces outils.",{"type":131,"attrs":318,"content":319},{"level":229},[320],{"text":321,"type":50},"2.1 - Définition de la Business Intelligence (BI) ou informatique décisionnelle",{"type":46,"content":323},[324,326,330],{"text":325,"type":50},"Comme son nom français l’indique, ce processus recouvre des outils informatiques destinés à aider la prise de décision des dirigeants en entreprise. L’informatique décisionnelle comprend à la fois les infrastructures et les applications qui ",{"text":327,"type":50,"marks":328},"collectent, stockent, restituent et exploitent les données",[329],{"type":163},{"text":226,"type":50},{"type":46,"content":332},[333],{"text":334,"type":50},"Elle pilote donc la data afin de la diffuser par exemple sous forme de tableau de bord automatisé.",{"type":131,"attrs":336,"content":337},{"level":229},[338],{"text":339,"type":50},"2.2 - Caractéristiques et métiers de l’informatique décisionnelle",{"type":46,"content":341},[342],{"text":343,"type":50},"Selon les outils BI choisis, ils traitent tout ou partie de la chaîne décisionnelle. Voici les étapes d’un processus décisionnel complet :",{"type":268,"content":345},[346,362,377,387],{"type":271,"content":347},[348],{"type":46,"content":349},[350,354,356,360],{"text":351,"type":50,"marks":352},"Collecter les données",[353],{"type":163},{"text":355,"type":50}," de plusieurs sources d’information dans l’entreprise et les transformer au format souhaité en vue de les acheminer vers la base de données (principe ETL pour ",{"text":357,"type":50,"marks":358},"Extract, Transform and Load",[359],{"type":156},{"text":361,"type":50},").",{"type":271,"content":363},[364],{"type":46,"content":365},[366,370,372,376],{"text":367,"type":50,"marks":368},"Stocker la data",[369],{"type":163},{"text":371,"type":50}," dans un entrepôt de données ou ",{"text":373,"type":50,"marks":374},"Data Warehouse",[375],{"type":156},{"text":226,"type":50},{"type":271,"content":378},[379],{"type":46,"content":380},[381,385],{"text":382,"type":50,"marks":383},"Restitution des données",[384],{"type":163},{"text":386,"type":50}," dans un format adapté en vue de décisions, par exemple sous forme de tableaux de bord.",{"type":271,"content":388},[389],{"type":46,"content":390},[391,393,397],{"text":392,"type":50},"Exploitation et analyse de l’information notamment par les contrôleurs de gestion avec les systèmes OLAP (",{"text":394,"type":50,"marks":395},"Online Analytical Processing",[396],{"type":156},{"text":361,"type":50},{"type":131,"attrs":399,"content":400},{"level":229},[401],{"text":402,"type":50},"2.3 - Les critères de choix d’un outil BI en entreprise",{"type":46,"content":404},[405,407,411],{"text":406,"type":50},"Dans une PME, ",{"text":408,"type":50,"marks":409},"pensez aux utilisateurs avant tout",[410],{"type":163},{"text":412,"type":50},". Ce serait dommage de choisir une solution décisionnelle surdimensionnée dont personne ne se sert correctement et simplement. Voici les points à analyser :",{"type":268,"content":414},[415,421,427,433],{"type":271,"content":416},[417],{"type":46,"content":418},[419],{"text":420,"type":50},"capacité de la solution BI à répondre à vos besoins (quantité de données à traiter, facilité de paramétrage et de personnalisation) ;",{"type":271,"content":422},[423],{"type":46,"content":424},[425],{"text":426,"type":50},"ergonomie de l’outil, navigation, simplicité de prise en main, gestion des accès utilisateurs selon les profils ;",{"type":271,"content":428},[429],{"type":46,"content":430},[431],{"text":432,"type":50},"performances en termes de délai de réponse lors de requêtes ou de mises à jour des bases de données ;",{"type":271,"content":434},[435],{"type":46,"content":436},[437],{"text":438,"type":50},"analyse de l’éditeur, de l’ancienneté de sa solution, ses références clients, les évolutions produits et la maintenance.",{"type":131,"attrs":440,"content":441},{"level":229},[442],{"text":443,"type":50},"2.4 - Différence entre informatique décisionnelle et ERP",{"type":46,"content":445},[446,448,451,453,457],{"text":447,"type":50},"La ",{"text":142,"type":50,"marks":449},[450],{"type":156},{"text":452,"type":50}," et les ERP ou PGI (progiciel de gestion intégré) ne doivent pas se confondre. Vous disposez d’un ERP et vous vous demandez en quoi l’informatique décisionnelle constituerait un plus pour votre entreprise ? L’ERP vise à ",{"text":454,"type":50,"marks":455},"piloter l’ensemble des processus",[456],{"type":163},{"text":458,"type":50}," d’une société.",{"type":46,"content":460},[461,463,467,469,483],{"text":462,"type":50},"Il comprend en général le ",{"text":464,"type":50,"marks":465},"master data management",[466],{"type":156},{"text":468,"type":50},", la gestion des flux clients, les achats, les RH, la production, la maintenance, la logistique, la comptabilité, la ",{"text":470,"type":50,"marks":471},"trésorerie",[472],{"type":145,"attrs":473},{"href":474,"uuid":475,"anchor":53,"target":476,"linktype":149,"story":477},"/glossary/gestion-de-tresorerie","01a70b93-cabd-49a5-8d1a-390e49775b4d","_self",{"name":478,"id":479,"uuid":475,"slug":480,"url":481,"full_slug":482,"_stopResolving":68},"Gestion de trésorerie",482346465,"gestion-de-tresorerie","glossary/gestion-de-tresorerie","fr/glossaire/gestion-de-tresorerie",{"text":484,"type":50},", etc. On parle plutôt d’informatique de gestion.",{"type":46,"content":486},[487,491],{"text":488,"type":50,"marks":489},"L’informatique décisionnelle s’appuie sur les ERP",[490],{"type":163},{"text":492,"type":50}," notamment pour exploiter leurs données et les restituer avec des procédés comme la dataviz. 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La plateforme offre visibilité en temps réel, règles d'approbation personnalisées et export comptable en un clic pour simplifier la clôture financière.",{"_uid":2931,"title":830,"component":821,"description":2932},"b94a8c15-2426-47aa-baab-d225c4c09da0",{"type":43,"content":2933},[2934],{"type":46,"content":2935},[2936],{"text":2937,"type":50},"Spendesk fournit une plateforme de gestion des dépenses associée à des cartes physiques et virtuelles. Les employés demandent des fonds ou utilisent une carte Spendesk, capturent les justificatifs via l'application mobile et soumettent les notes de frais. Les équipes financières appliquent limites, workflow d'approbation et mappage TVA, puis exportent les opérations vers l'outil comptable en un clic.",{"_uid":2939,"title":2940,"component":821,"description":2941},"df140d93-61a2-4879-873e-249bea7b9ada","Quels types de moyens de paiement Spendesk propose-t-il ?",{"type":43,"content":2942},[2943],{"type":46,"content":2944},[2945],{"text":2946,"type":50},"Spendesk propose des cartes physiques pour les achats en magasin, des cartes virtuelles à usage unique pour les achats en ligne et des flux de paiement pour fournisseurs via virements. Les administrateurs définissent limites, règles d'utilisation et autorisations en temps réel, réduisant les risques de fraude et facilitant le contrôle budgétaire.",{"_uid":2948,"title":2949,"component":821,"description":2950},"4aabdba1-b93d-4048-9f4b-0a8100fa9c7f","Comment Spendesk s'intègre-t-il aux logiciels comptables ?",{"type":43,"content":2951},[2952],{"type":46,"content":2953},[2954],{"text":2955,"type":50},"Spendesk s'intègre directement aux principaux logiciels comptables pour synchroniser transactions, fournisseurs et justificatifs. Le mappage automatique des comptes et taux de TVA permet d'exporter les écritures en un clic, réduisant les erreurs manuelles et accélérant la clôture mensuelle. Les connexions prennent en charge les exports journaliers et la réconciliation automatisée.",{"_uid":2957,"title":2958,"component":821,"description":2959},"38d7c62e-6e80-4f69-91f0-5a80ea6068f3","La plateforme est-elle conforme et sécurisée pour les services financiers ?",{"type":43,"content":2960},[2961],{"type":46,"content":2962},[2963],{"text":2964,"type":50},"Spendesk respecte le RGPD et applique le chiffrement des données en transit et au repos, avec contrôle d'accès basé sur les rôles et journalisation des actions. Ces mesures garantissent traçabilité, protection des données sensibles et conformité réglementaire pour les équipes financières.",{"_uid":2966,"title":2967,"component":821,"description":2968},"ea299ea5-f519-4f26-84d8-b1dd2c504fd7","Combien de temps faut-il pour déployer Spendesk ?",{"type":43,"content":2969},[2970],{"type":46,"content":2971},[2972],{"text":2973,"type":50},"Le déploiement typique de Spendesk prend de 1 à 4 semaines, incluant configuration des règles, import des budgets, intégration comptable et formation des utilisateurs. L'assistance dédiée à l'implémentation accélère les premières opérations et favorise l'adoption par les équipes.",[2975],{"cta":2976,"_uid":2977,"title":2978,"eyebrow":2984,"subtitle":2987,"component":131,"textAlign":24,"sectionSettings":2990,"breakLineOnMobile":30,"subtitleLeftBorder":30,"customTitleFontSize":24},[],"88160455-6f12-40b5-adeb-0101ec29d58e",{"type":43,"content":2979},[2980],{"type":131,"attrs":2981,"content":2982},{"level":133},[2983],{"text":865,"type":50},{"type":43,"content":2985},[2986],{"type":46},{"type":43,"content":2988},[2989],{"type":46},[],[2992],{"_uid":2993,"hide":30,"theme":877,"anchorId":24,"component":878,"spacingTop":24,"hideOnDevices":2994,"spacingBottom":24,"floatingImages":2995,"variableOverrides":2996},"7d1f3ac0-bdb5-4e6c-aa80-89044230d62a",[],[],[],"fpa-manager","fr/blog/fpa-manager",4220,[],"b01f8c7d-0491-4131-b508-87af7cb77f08",[],"blog/fpa-manager",[3005,3006,3007],{"path":3003,"name":53,"lang":59,"published":53},{"path":3003,"name":53,"lang":65,"published":53},{"path":3003,"name":53,"lang":67,"published":53},1793991591353]