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Nous avons identifié pour vous les différentes étapes d'un bon processus d'achat.",{"type":198,"attrs":199},"blok",{"id":200,"body":201},"61047cc4-9cfd-4110-8bce-2294c67bdcf2",[202],{"_uid":203,"text":204,"color":205,"title":206,"component":207},"i-b99e2741-2595-438d-bf0e-d8ce2ce38480","- Cadrez le besoin dans un cahier des charges, puis sourcez et qualifiez les fournisseurs.\n\n\n- Lancez un appel d'offres structuré et analysez les réponses sur des critères factuels : qualité, coût total, délais et solidité.\n- Négociez les clauses clés, puis signez le contrat ou le bon de commande en fixant le SAV, les conditions de rupture et la juridiction.\n- Accélérez sans perdre le contrôle grâce à l'automatisation des workflows, la centralisation des demandes, les contrats-cadres, les catalogues et la formation.\n- Gardez un objectif clair : coût maîtrisé, délais tenus et traçabilité de bout en bout.","orange","📌 À retenir","callout",{"type":198,"attrs":209},{"id":210,"body":211},"27b0666b-dbfe-4126-8467-befba3120546",[212],{"cta":213,"_uid":229,"image":230,"title":232,"subtitle":23,"component":239},[214],{"tag":215,"_uid":216,"hide":29,"icon":217,"link":219,"type":228,"label":215,"style":62,"component":63,"onClickEvent":23,"openInANewTab":42,"horizontalFill":29},"Demander un audit gratuit","45fa00a9-61eb-4810-96ba-964cfff9db23",{"id":26,"alt":26,"name":23,"focus":26,"title":26,"filename":26,"copyright":26,"fieldtype":57,"meta_data":218,"is_external_url":29},{},{"id":220,"url":23,"linktype":221,"fieldtype":61,"cached_url":222,"prep":42,"story":223},"2f409069-94f1-4ee7-a6ec-a024fddc4ee8","story","/fr/free-finance-audit",{"name":224,"id":225,"uuid":220,"slug":226,"url":226,"full_slug":227,"_stopResolving":42},"Free finance audit",430788715,"free-finance-audit","fr/free-finance-audit","btn","i-20581993-1753-4fa0-a322-5630bb7adab0",{"id":26,"alt":26,"name":23,"focus":26,"title":26,"filename":26,"copyright":26,"fieldtype":57,"meta_data":231,"is_external_url":29},{},{"type":80,"content":233},[234,238],{"type":83,"content":235},[236],{"text":237,"type":87},"Faites le point sur vos dépenses d’entreprise et processus financiers.",{"type":83},"ctaBlock",{"type":241,"attrs":242,"content":244},"heading",{"level":243,"textAlign":26},2,[245],{"text":246,"type":87,"marks":247},"1. 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Il doit contenir :",[489],{"type":249,"attrs":490},{"color":251},{"type":314,"content":492},[493,515,540,562],{"type":317,"content":494},[495],{"type":83,"attrs":496,"content":498},{"textAlign":26,"key":497},"p-13",[499,504,510],{"text":500,"type":87,"marks":501},"L’",[502],{"type":249,"attrs":503},{"color":251},{"text":505,"type":87,"marks":506},"ensemble des règles et dates",[507,509],{"type":249,"attrs":508},{"color":251},{"type":171},{"text":511,"type":87,"marks":512}," régissant l’appel d’offres",[513],{"type":249,"attrs":514},{"color":251},{"type":317,"content":516},[517],{"type":83,"attrs":518,"content":520},{"textAlign":26,"key":519},"p-14",[521,526,535],{"text":522,"type":87,"marks":523},"Le ",[524],{"type":249,"attrs":525},{"color":251},{"text":301,"type":87,"marks":527},[528,531,534],{"type":178,"attrs":529},{"href":530,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.spendesk.com/fr/blog/comment-construire-strategie-achat/",{"type":249,"attrs":532},{"color":533},"#000000",{"type":171},{"text":536,"type":87,"marks":537}," à remplir",[538],{"type":249,"attrs":539},{"color":251},{"type":317,"content":541},[542],{"type":83,"attrs":543,"content":545},{"textAlign":26,"key":544},"p-15",[546,551,557],{"text":547,"type":87,"marks":548},"Les ",[549],{"type":249,"attrs":550},{"color":251},{"text":552,"type":87,"marks":553},"termes et conditions",[554,556],{"type":249,"attrs":555},{"color":251},{"type":171},{"text":558,"type":87,"marks":559}," en fonction des besoins de vos clients acheteurs",[560],{"type":249,"attrs":561},{"color":251},{"type":317,"content":563},[564],{"type":83,"attrs":565,"content":567},{"textAlign":26,"key":566},"p-16",[568,573,579],{"text":569,"type":87,"marks":570},"Un ",[571],{"type":249,"attrs":572},{"color":251},{"text":574,"type":87,"marks":575},"questionnaire",[576,578],{"type":249,"attrs":577},{"color":251},{"type":171},{"text":580,"type":87,"marks":581}," visant à obtenir des informations complémentaires sur l’entreprise",[582],{"type":249,"attrs":583},{"color":251},{"type":83,"attrs":585,"content":587},{"textAlign":26,"key":586},"p-17",[588],{"text":589,"type":87,"marks":590},"D’éventuelles annexes peuvent être ajoutées selon le type de produit ou de secteur d’activité.",[591],{"type":249,"attrs":592},{"color":251},{"type":241,"attrs":594,"content":595},{"level":243,"textAlign":26},[596],{"text":597,"type":87,"marks":598},"4. Analyser et sélectionner son partenaire",[599],{"type":249,"attrs":600},{"color":251},{"type":83,"attrs":602,"content":603},{"textAlign":26,"key":163},[604,608,614],{"text":522,"type":87,"marks":605},[606],{"type":249,"attrs":607},{"color":251},{"text":609,"type":87,"marks":610},"choix du partenaire",[611,613],{"type":249,"attrs":612},{"color":251},{"type":171},{"text":615,"type":87,"marks":616}," le plus adapté doit être réalisé sur la base de l’analyse de plusieurs critères :",[617],{"type":249,"attrs":618},{"color":251},{"type":314,"content":620},[621,637,657,677],{"type":317,"content":622},[623],{"type":83,"attrs":624,"content":625},{"textAlign":26,"key":185},[626,631],{"text":627,"type":87,"marks":628},"La ",[629],{"type":249,"attrs":630},{"color":251},{"text":632,"type":87,"marks":633},"qualité du produit livré",[634,636],{"type":249,"attrs":635},{"color":251},{"type":171},{"type":317,"content":638},[639],{"type":83,"attrs":640,"content":641},{"textAlign":26,"key":254},[642,646,652],{"text":522,"type":87,"marks":643},[644],{"type":249,"attrs":645},{"color":251},{"text":647,"type":87,"marks":648},"coût total",[649,651],{"type":249,"attrs":650},{"color":251},{"type":171},{"text":653,"type":87,"marks":654}," proposé",[655],{"type":249,"attrs":656},{"color":251},{"type":317,"content":658},[659],{"type":83,"attrs":660,"content":661},{"textAlign":26,"key":260},[662,666,672],{"text":627,"type":87,"marks":663},[664],{"type":249,"attrs":665},{"color":251},{"text":667,"type":87,"marks":668},"conformité du délai de fabrication et de livraison",[669,671],{"type":249,"attrs":670},{"color":251},{"type":171},{"text":673,"type":87,"marks":674}," en fonction des besoins",[675],{"type":249,"attrs":676},{"color":251},{"type":317,"content":678},[679],{"type":83,"attrs":680,"content":681},{"textAlign":26,"key":293},[682,686,692],{"text":627,"type":87,"marks":683},[684],{"type":249,"attrs":685},{"color":251},{"text":687,"type":87,"marks":688},"pérennité et la sécurité financière",[689,691],{"type":249,"attrs":690},{"color":251},{"type":171},{"text":693,"type":87,"marks":694}," de l’entreprise",[695],{"type":249,"attrs":696},{"color":251},{"type":241,"attrs":698,"content":699},{"level":243,"textAlign":26},[700],{"text":701,"type":87,"marks":702},"5. Négocier le meilleur contrat",[703],{"type":249,"attrs":704},{"color":251},{"type":83,"attrs":706,"content":707},{"textAlign":26,"key":321},[708,713,722,728,733,739,744,750],{"text":709,"type":87,"marks":710},"Il convient d’établir une ",[711],{"type":249,"attrs":712},{"color":251},{"text":714,"type":87,"marks":715},"stratégie d'achat",[716,718,720,721],{"type":178,"attrs":717},{"href":530,"uuid":26,"anchor":26,"target":26,"linktype":60},{"type":249,"attrs":719},{"color":305},{"type":171},{"type":307},{"text":723,"type":87,"marks":724}," claire en interne pour mener les meilleures négociations",[725,727],{"type":249,"attrs":726},{"color":251},{"type":171},{"text":729,"type":87,"marks":730}," possibles. Ne vous lancez pas dans cette étape sans préparation au préalable. Il faut identifier l’ensemble des clauses administratives et techniques à négocier et les objectifs à atteindre en fonction de vos priorités. Préparez des ",[731],{"type":249,"attrs":732},{"color":251},{"text":734,"type":87,"marks":735},"arguments solides",[736,738],{"type":249,"attrs":737},{"color":251},{"type":171},{"text":740,"type":87,"marks":741}," pour obtenir l’accord de votre futur partenaire. ",[742],{"type":249,"attrs":743},{"color":251},{"text":745,"type":87,"marks":746},"Créez les conditions les plus propices",[747,749],{"type":249,"attrs":748},{"color":251},{"type":171},{"text":751,"type":87,"marks":752}," à la réussite de votre relation d’affaires.",[753],{"type":249,"attrs":754},{"color":251},{"type":198,"attrs":756},{"id":757,"body":758},"ae254694-90e0-424f-b78c-5fcc1f75616e",[759],{"_uid":760,"html":761,"component":762},"i-65d1c877-0220-4cfc-8f86-299bd80e78a4","\u003C!--HubSpot Call-to-Action Code -->\u003Cspan class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-54159386-2a9a-499a-81b5-e6510b46888f\">\u003Cspan class=\"hs-cta-node hs-cta-54159386-2a9a-499a-81b5-e6510b46888f\" id=\"hs-cta-54159386-2a9a-499a-81b5-e6510b46888f\">\u003C!--[if lte IE 8]>\u003Cdiv id=\"hs-cta-ie-element\">\u003C/div>\u003C![endif]-->\u003Ca href=\"https://cta-redirect.hubspot.com/cta/redirect/2694209/54159386-2a9a-499a-81b5-e6510b46888f\" target=\"_blank\" rel=\"noopener\">\u003Cimg class=\"hs-cta-img\" id=\"hs-cta-img-54159386-2a9a-499a-81b5-e6510b46888f\" style=\"border-width:0px;\" src=\"https://no-cache.hubspot.com/cta/default/2694209/54159386-2a9a-499a-81b5-e6510b46888f.png\"  alt=\"New call-to-action\"/>\u003C/a>\u003C/span>\u003Cscript charset=\"utf-8\" src=\"https://js.hscta.net/cta/current.js\">\u003C/script>\u003Cscript type=\"text/javascript\"> hbspt.cta.load(2694209, '54159386-2a9a-499a-81b5-e6510b46888f', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); \u003C/script>\u003C/span>\u003C!-- end HubSpot Call-to-Action Code -->","embed",{"type":241,"attrs":764,"content":765},{"level":243,"textAlign":26},[766],{"text":767,"type":87,"marks":768},"6. Conclure et signer le contrat",[769],{"type":249,"attrs":770},{"color":251},{"type":83,"attrs":772,"content":773},{"textAlign":26,"key":329},[774,779,785,790,808],{"text":775,"type":87,"marks":776},"La dernière étape du processus d'achat consiste à rédiger un ",[777],{"type":249,"attrs":778},{"color":251},{"text":780,"type":87,"marks":781},"contrat commercial",[782,784],{"type":249,"attrs":783},{"color":251},{"type":171},{"text":786,"type":87,"marks":787}," ou un ",[788],{"type":249,"attrs":789},{"color":251},{"text":791,"type":87,"marks":792},"bon de commande",[793,804,806,807],{"type":178,"attrs":794},{"href":795,"uuid":796,"anchor":26,"target":797,"linktype":221,"story":798},"/fr/glossaire/bon-de-commande","ea128984-5ef9-4333-9088-484233a5ee9a","_self",{"name":799,"id":800,"uuid":796,"slug":801,"url":802,"full_slug":803,"_stopResolving":42},"Bon de commande",171820964,"bon-de-commande","glossary/bon-de-commande","fr/glossaire/bon-de-commande",{"type":249,"attrs":805},{"color":305},{"type":171},{"type":307},{"text":809,"type":87,"marks":810}," entre le fournisseur et votre entreprise. Ce document doit reprendre tous les termes des accords convenus lors des étapes précédentes, sans exception, afin qu’aucune faille ne soit relevée par la suite et puisse entraver votre relation d’affaires.",[811],{"type":249,"attrs":812},{"color":251},{"type":83,"attrs":814,"content":815},{"textAlign":26,"key":337},[816,821,827,832,838,843,849,854,860],{"text":817,"type":87,"marks":818},"Il est important de ne pas omettre les ",[819],{"type":249,"attrs":820},{"color":251},{"text":822,"type":87,"marks":823},"conditions de rupture du contrat",[824,826],{"type":249,"attrs":825},{"color":251},{"type":171},{"text":828,"type":87,"marks":829},", du ",[830],{"type":249,"attrs":831},{"color":251},{"text":833,"type":87,"marks":834},"service après-vente",[835,837],{"type":249,"attrs":836},{"color":251},{"type":171},{"text":839,"type":87,"marks":840}," ni de préciser la ",[841],{"type":249,"attrs":842},{"color":251},{"text":844,"type":87,"marks":845},"juridiction compétente",[846,848],{"type":249,"attrs":847},{"color":251},{"type":171},{"text":850,"type":87,"marks":851}," en cas de litige. Sa signature peut avoir lieu après acceptation du contenu par les deux parties. La ",[852],{"type":249,"attrs":853},{"color":251},{"text":855,"type":87,"marks":856},"relation commerciale",[857,859],{"type":249,"attrs":858},{"color":251},{"type":171},{"text":861,"type":87,"marks":862}," est ainsi scellée jusqu’à rupture du contrat.",[863],{"type":249,"attrs":864},{"color":251},{"type":241,"attrs":866,"content":867},{"level":243,"textAlign":26},[868],{"text":869,"type":87},"Passation de commande et gestion des commandes fournisseurs : les bonnes pratiques",{"type":83,"attrs":871,"content":872},{"textAlign":26,"key":359},[873],{"text":874,"type":87},"Les meilleures pratiques reposent sur un cadre clair : distinguez le contrat-cadre du bon de commande, encadrez chaque commande par des règles d'approbation, puis contrôlez la réception avant de payer.",{"type":83,"attrs":876,"content":877},{"textAlign":26,"key":386},[878,879,883,885,888],{"text":522,"type":87},{"text":880,"type":87,"marks":881},"contrat-cadre",[882],{"type":171},{"text":884,"type":87}," fixe les conditions, les prix et les volumes sur une période donnée. Le ",{"text":791,"type":87,"marks":886},[887],{"type":171},{"text":889,"type":87}," déclenche ensuite chaque achat unitaire dans ce cadre. Pour maîtriser les commandes fournisseurs au quotidien, appuyez-vous sur :",{"type":314,"content":891},[892,905,918],{"type":317,"content":893},[894],{"type":83,"attrs":895,"content":896},{"textAlign":26,"key":408},[897,899,903],{"text":898,"type":87},"Une ",{"text":900,"type":87,"marks":901},"approbation par seuil",[902],{"type":171},{"text":904,"type":87},", pour orienter chaque demande vers le bon niveau de validation.",{"type":317,"content":906},[907],{"type":83,"attrs":908,"content":909},{"textAlign":26,"key":430},[910,912,916],{"text":911,"type":87},"Des ",{"text":913,"type":87,"marks":914},"catalogues référencés et pré-approuvés",[915],{"type":171},{"text":917,"type":87},", pour commander vite auprès de fournisseurs validés.",{"type":317,"content":919},[920],{"type":83,"attrs":921,"content":922},{"textAlign":26,"key":461},[923,924,928],{"text":911,"type":87},{"text":925,"type":87,"marks":926},"budgets par centre de coûts",[927],{"type":171},{"text":929,"type":87},", pour suivre la dépense au plus près du terrain.",{"type":83,"attrs":931,"content":932},{"textAlign":26,"key":497},[933,935,939,941,945,947,951,953,957,959,963,965,969,971,975],{"text":934,"type":87},"Avant le bon à payer, réalisez un ",{"text":936,"type":87,"marks":937},"rapprochement à deux ou trois voies",[938],{"type":171},{"text":940,"type":87}," entre le bon de commande, le bon de réception et la facture. Validez les ",{"text":942,"type":87,"marks":943},"quantités",[944],{"type":171},{"text":946,"type":87},", les ",{"text":948,"type":87,"marks":949},"prix",[950],{"type":171},{"text":952,"type":87},", la ",{"text":954,"type":87,"marks":955},"TVA",[956],{"type":171},{"text":958,"type":87}," et les ",{"text":960,"type":87,"marks":961},"références",[962],{"type":171},{"text":964,"type":87},", puis traitez les écarts avant de valider le paiement. L'",{"text":966,"type":87,"marks":967},"automatisation des rapprochements",[968],{"type":171},{"text":970,"type":87}," et une ",{"text":972,"type":87,"marks":973},"piste d'audit",[974],{"type":171},{"text":976,"type":87}," fiable sécurisent l'ensemble.",{"type":241,"attrs":978,"content":979},{"level":243,"textAlign":26},[980],{"text":981,"type":87,"marks":982},"Quelles méthodes pour accélérer le processus achat ?",[983],{"type":249,"attrs":984},{"color":251},{"type":83,"attrs":986,"content":987},{"textAlign":26,"key":519},[988],{"text":989,"type":87,"marks":990},"La raison d’être du processus et des différentes procédures achat est de réduire les coûts sans affecter l’efficacité de la structure. Le gain de temps devient dès lors un critère d’évaluation. Pour optimiser cette ressource toujours plus rare, nous avons quelques idées :",[991],{"type":249,"attrs":992},{"color":251},{"type":994,"attrs":995,"content":998},"ordered_list",{"order":996,"key":997},1,"ol-0",[999,1031,1050,1074,1100],{"type":317,"content":1000},[1001],{"type":83,"attrs":1002,"content":1003},{"textAlign":26,"key":544},[1004,1013,1018,1026],{"text":1005,"type":87,"marks":1006},"Automatisation des tâches répétitives",[1007,1010,1012],{"type":178,"attrs":1008},{"href":1009,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.spendesk.com/fr/blog/automatisation-workflow-factures-fournisseurs/",{"type":249,"attrs":1011},{"color":251},{"type":171},{"text":1014,"type":87,"marks":1015}," : Utilisez des logiciels de gestion des achats pour automatiser les étapes récurrentes, telles que la saisie des commandes, le suivi des livraisons et la ",[1016],{"type":249,"attrs":1017},{"color":251},{"text":1019,"type":87,"marks":1020},"gestion des factures",[1021,1024],{"type":178,"attrs":1022},{"href":1023,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.spendesk.com/fr/blog/processus-de-traitement-des-factures-fournisseurs/",{"type":249,"attrs":1025},{"color":251},{"text":1027,"type":87,"marks":1028},". Cela permet de réduire les délais et d'éviter les erreurs humaines.",[1029],{"type":249,"attrs":1030},{"color":251},{"type":317,"content":1032},[1033],{"type":83,"attrs":1034,"content":1035},{"textAlign":26,"key":566},[1036,1045],{"text":1037,"type":87,"marks":1038},"Centralisation des demandes d'achat",[1039,1042,1044],{"type":178,"attrs":1040},{"href":1041,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.spendesk.com/fr/blog/logiciel-gestion-achats/",{"type":249,"attrs":1043},{"color":251},{"type":171},{"text":1046,"type":87,"marks":1047}," : Regroupez toutes les demandes d'achat au sein d'une plateforme unique pour faciliter leur traitement et suivi. Cela réduit les délais d'approbation et simplifie la communication entre les départements.",[1048],{"type":249,"attrs":1049},{"color":251},{"type":317,"content":1051},[1052],{"type":83,"attrs":1053,"content":1054},{"textAlign":26,"key":586},[1055,1061,1069],{"text":1056,"type":87,"marks":1057},"Mise en place de ",[1058,1060],{"type":249,"attrs":1059},{"color":251},{"type":171},{"text":1062,"type":87,"marks":1063},"contrats-cadres",[1064,1066,1068],{"type":178,"attrs":1065},{"href":371,"uuid":26,"anchor":26,"target":26,"linktype":60},{"type":249,"attrs":1067},{"color":251},{"type":171},{"text":1070,"type":87,"marks":1071}," : Négociez des contrats-cadres avec vos fournisseurs pour simplifier les achats récurrents. Cela évite de devoir renégocier les termes à chaque commande, accélérant ainsi le processus.",[1072],{"type":249,"attrs":1073},{"color":251},{"type":317,"content":1075},[1076],{"type":83,"attrs":1077,"content":1079},{"textAlign":26,"key":1078},"p-18",[1080,1086,1095],{"text":1081,"type":87,"marks":1082},"Utilisation de ",[1083,1085],{"type":249,"attrs":1084},{"color":251},{"type":171},{"text":1087,"type":87,"marks":1088},"catalogues en ligne",[1089,1092,1094],{"type":178,"attrs":1090},{"href":1091,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.spendesk.com/fr/blog/procurement-management-system-ou-purchasing/",{"type":249,"attrs":1093},{"color":251},{"type":171},{"text":1096,"type":87,"marks":1097}," : Mettez à disposition des catalogues en ligne pré-approuvés pour que les collaborateurs puissent passer commande rapidement auprès de fournisseurs validés.",[1098],{"type":249,"attrs":1099},{"color":251},{"type":317,"content":1101},[1102],{"type":83,"attrs":1103,"content":1105},{"textAlign":26,"key":1104},"p-19",[1106,1115],{"text":1107,"type":87,"marks":1108},"Formation des équipes",[1109,1112,1114],{"type":178,"attrs":1110},{"href":1111,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.spendesk.com/fr/blog/importance-strategique-fonction-achat/",{"type":249,"attrs":1113},{"color":251},{"type":171},{"text":1116,"type":87,"marks":1117}," : Assurez-vous que vos équipes sont formées aux meilleures pratiques en matière de gestion des achats. Une meilleure compréhension des processus permet de réduire les délais et d'améliorer l'efficacité.",[1118],{"type":249,"attrs":1119},{"color":251},{"type":198,"attrs":1121},{"id":1122,"body":1123},"1dbea078-7bc3-41a6-a051-8e7bc940155c",[1124],{"_uid":1125,"text":1126,"color":347,"title":1127,"component":207},"i-89c9fb11-ca8d-4d4c-be0f-57875734aed4","L'automatisation des processus d'achat permet de gagner en efficacité tout en gardant une maîtrise totale des approbations et des suivis grâce à des systèmes de règles propres à chaque entreprise.","Automatiser ne signifie pas perdre le contrôle",{"type":241,"attrs":1129,"content":1130},{"level":243,"textAlign":26},[1131],{"text":1132,"type":87,"marks":1133},"Quels avantages et défauts à l’externalisation du processus achat ?",[1134],{"type":249,"attrs":1135},{"color":251},{"type":83,"attrs":1137,"content":1139},{"textAlign":26,"key":1138},"p-20",[1140],{"text":1141,"type":87,"marks":1142},"L'externalisation de votre sourcing est une idée intéressante pour pouvoir se concentrer sur son cœur de métier. On doit pour autant examiner les deux côtés de la pièce :",[1143],{"type":249,"attrs":1144},{"color":251},{"type":83,"attrs":1146,"content":1148},{"textAlign":26,"key":1147},"p-21",[1149],{"text":1150,"type":87,"marks":1151},"Avantages :",[1152,1154],{"type":249,"attrs":1153},{"color":251},{"type":171},{"type":994,"attrs":1156,"content":1158},{"order":996,"key":1157},"ol-1",[1159,1176,1193],{"type":317,"content":1160},[1161],{"type":83,"attrs":1162,"content":1164},{"textAlign":26,"key":1163},"p-22",[1165,1171],{"text":1166,"type":87,"marks":1167},"Réduction des coûts",[1168,1170],{"type":249,"attrs":1169},{"color":251},{"type":171},{"text":1172,"type":87,"marks":1173}," : Les coûts opérationnels seront moindres, car vous évitez les investissements dans des outils de gestion et réduisez les effectifs dédiés à cette fonction.",[1174],{"type":249,"attrs":1175},{"color":251},{"type":317,"content":1177},[1178],{"type":83,"attrs":1179,"content":1181},{"textAlign":26,"key":1180},"p-23",[1182,1188],{"text":1183,"type":87,"marks":1184},"Accès à une expertise spécialisée",[1185,1187],{"type":249,"attrs":1186},{"color":251},{"type":171},{"text":1189,"type":87,"marks":1190}," : Vous bénéficiez de l'expertise d'une équipe expérimentée qui maîtrise les meilleures pratiques du secteur. Cela tend à améliorer les produits ou services acquis et les termes négociés avec les fournisseurs.",[1191],{"type":249,"attrs":1192},{"color":251},{"type":317,"content":1194},[1195],{"type":83,"attrs":1196,"content":1198},{"textAlign":26,"key":1197},"p-24",[1199,1205],{"text":1200,"type":87,"marks":1201},"Gain de temps",[1202,1204],{"type":249,"attrs":1203},{"color":251},{"type":171},{"text":1206,"type":87,"marks":1207}," : Vous éliminez une partie des tâches administratives et chronophages, libérant ainsi du temps pour vous concentrer sur des sujets à plus forte valeur ajoutée.",[1208],{"type":249,"attrs":1209},{"color":251},{"type":83,"attrs":1211,"content":1213},{"textAlign":26,"key":1212},"p-25",[1214],{"text":1215,"type":87,"marks":1216},"Défauts :",[1217,1219],{"type":249,"attrs":1218},{"color":251},{"type":171},{"type":994,"attrs":1221,"content":1223},{"order":996,"key":1222},"ol-2",[1224,1241,1258],{"type":317,"content":1225},[1226],{"type":83,"attrs":1227,"content":1229},{"textAlign":26,"key":1228},"p-26",[1230,1236],{"text":1231,"type":87,"marks":1232},"Perte de contrôle",[1233,1235],{"type":249,"attrs":1234},{"color":251},{"type":171},{"text":1237,"type":87,"marks":1238}," : Vous déléguez une partie du contrôle sur les achats. Cela peut entraîner des difficultés à garantir que les processus sont alignés avec vos standards et attentes qualité. C’est pour cela que sélectionner un prestataire achat est un exercice à part entière.",[1239],{"type":249,"attrs":1240},{"color":251},{"type":317,"content":1242},[1243],{"type":83,"attrs":1244,"content":1246},{"textAlign":26,"key":1245},"p-27",[1247,1253],{"text":1248,"type":87,"marks":1249},"Risque de dépendance",[1250,1252],{"type":249,"attrs":1251},{"color":251},{"type":171},{"text":1254,"type":87,"marks":1255}," : Externaliser les achats peut créer une dépendance vis-à-vis du prestataire, ce qui peut être problématique en cas de changement de partenaire ou de désaccord sur les conditions contractuelles.",[1256],{"type":249,"attrs":1257},{"color":251},{"type":317,"content":1259},[1260],{"type":83,"attrs":1261,"content":1263},{"textAlign":26,"key":1262},"p-28",[1264,1270],{"text":1265,"type":87,"marks":1266},"Moins de flexibilité",[1267,1269],{"type":249,"attrs":1268},{"color":251},{"type":171},{"text":1271,"type":87,"marks":1272}," : Travailler avec un prestataire externe peut limiter votre capacité à adapter rapidement le processus d'achat en fonction des évolutions de votre entreprise ou du marché.",[1273],{"type":249,"attrs":1274},{"color":251},{"type":241,"attrs":1276,"content":1277},{"level":243,"textAlign":26},[1278],{"text":1279,"type":87,"marks":1280},"Les certifications ISO pour garantir l’excellence de votre processus achat",[1281],{"type":249,"attrs":1282},{"color":251},{"type":83,"attrs":1284,"content":1286},{"textAlign":26,"key":1285},"p-29",[1287],{"text":1288,"type":87,"marks":1289},"Comme sur la plupart des sujets corporate, les certifications permettent à vos partenaires de voir le tampon d’approbation. Voici les principales certifications ISO pertinentes pour un processus d'achat :",[1290],{"type":249,"attrs":1291},{"color":251},{"type":994,"attrs":1293,"content":1295},{"order":996,"key":1294},"ol-3",[1296,1317,1351],{"type":317,"content":1297},[1298],{"type":83,"attrs":1299,"content":1301},{"textAlign":26,"key":1300},"p-30",[1302,1312],{"text":1303,"type":87,"marks":1304},"ISO 9001",[1305,1308,1310,1311],{"type":178,"attrs":1306},{"href":1307,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.iso.org/standard/62085.html",{"type":249,"attrs":1309},{"color":305},{"type":171},{"type":307},{"text":1313,"type":87,"marks":1314}," : Cette certification concerne le management de la qualité. Elle garantit que votre processus d'achat est optimisé pour la satisfaction client, en respectant des standards de qualité élevés dans tous les aspects du processus, de la sélection des fournisseurs à la livraison des produits.",[1315],{"type":249,"attrs":1316},{"color":251},{"type":317,"content":1318},[1319],{"type":83,"attrs":1320,"content":1322},{"textAlign":26,"key":1321},"p-31",[1323,1333,1338,1346],{"text":1324,"type":87,"marks":1325},"ISO 20400",[1326,1329,1331,1332],{"type":178,"attrs":1327},{"href":1328,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.iso.org/standard/63026.html",{"type":249,"attrs":1330},{"color":305},{"type":171},{"type":307},{"text":1334,"type":87,"marks":1335}," : Spécifiquement dédiée aux ",[1336],{"type":249,"attrs":1337},{"color":251},{"text":1339,"type":87,"marks":1340},"achats responsables",[1341,1344],{"type":178,"attrs":1342},{"href":1343,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.economie.gouv.fr/mediateur-des-entreprises/le-label-relations-fournisseurs-et-achats-responsables",{"type":249,"attrs":1345},{"color":251},{"text":1347,"type":87,"marks":1348},", cette norme guide les entreprises dans l'intégration de critères de durabilité et de responsabilité sociale dans leurs processus d'achat. Elle aide à aligner les pratiques d'achat sur des objectifs éthiques et environnementaux.",[1349],{"type":249,"attrs":1350},{"color":251},{"type":317,"content":1352},[1353],{"type":83,"attrs":1354,"content":1356},{"textAlign":26,"key":1355},"p-32",[1357,1367],{"text":1358,"type":87,"marks":1359},"ISO 14001",[1360,1363,1365,1366],{"type":178,"attrs":1361},{"href":1362,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.iso.org/standards/popular/iso-14000-family",{"type":249,"attrs":1364},{"color":305},{"type":171},{"type":307},{"text":1368,"type":87,"marks":1369}," : Centrée sur la gestion environnementale, cette certification s'assure que les processus d'achat prennent en compte l'impact environnemental. Elle est particulièrement pertinente pour les entreprises cherchant à réduire leur empreinte carbone et à améliorer leur responsabilité écologique.",[1370],{"type":249,"attrs":1371},{"color":251},{"type":83,"attrs":1373,"content":1375},{"textAlign":26,"key":1374},"p-33",[1376],{"text":1377,"type":87,"marks":1378},"Obtenir ces certifications permet non seulement de garantir un haut niveau de qualité dans votre processus d'achat, mais aussi d'améliorer votre réputation auprès de vos partenaires et clients.",[1379],{"type":249,"attrs":1380},{"color":251},{"type":83,"attrs":1382,"content":1384},{"textAlign":26,"key":1383},"p-34",[1385,1390],{"text":1386,"type":87,"marks":1387},"Pour connaître comment atteindre un stade actif et avancé de qualité dans votre gestion des achats, je vous invite à consulter une étude complète sur la ",[1388],{"type":249,"attrs":1389},{"color":251},{"text":1391,"type":87,"marks":1392},"gestion active des achats et le suivi de vos fournisseurs !",[1393,1395,1397],{"type":178,"attrs":1394},{"href":194,"uuid":26,"anchor":26,"target":26,"linktype":60},{"type":249,"attrs":1396},{"color":305},{"type":307},{"type":83,"attrs":1399,"content":1401},{"textAlign":26,"key":1400},"p-35",[1402,1404,1410,1412,1418],{"text":1403,"type":87},"Besoin d'un œil externe pour structurer votre processus et vos KPI ? ",{"text":1405,"type":87,"marks":1406},"Demandez un audit gratuit",[1407],{"type":178,"attrs":1408},{"href":1409,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.spendesk.com/fr/free-finance-audit/",{"text":1411,"type":87}," ou une ",{"text":1413,"type":87,"marks":1414},"démo de Spendesk",[1415],{"type":178,"attrs":1416},{"href":1417,"uuid":26,"anchor":26,"target":26,"linktype":60},"https://www.spendesk.com/fr/schedule-a-demo/",{"text":1419,"type":87}," pour évaluer vos workflows achats et factures.",{"type":198,"attrs":1421},{"id":1422,"body":1423},"cdc79a60-5e27-4a0c-b19a-6bbbf8404dff",[1424],{"cta":1425,"_uid":1435,"image":1436,"title":1438,"subtitle":1444,"component":239},[1426],{"tag":215,"_uid":1427,"hide":29,"icon":1428,"link":1432,"type":228,"label":215,"style":62,"component":63,"onClickEvent":1434,"openInANewTab":42,"horizontalFill":29},"5bb34198-54da-4905-8029-f0e3d27aad63",{"id":1429,"alt":23,"name":23,"focus":23,"title":23,"source":23,"filename":1430,"copyright":23,"fieldtype":57,"meta_data":1431,"is_private":23,"is_external_url":29},7215523,"https://a.storyblok.com/f/146026/120x120/ca1b928657/hand-with-calculator.svg",{},{"id":220,"url":23,"linktype":221,"fieldtype":61,"cached_url":222,"prep":42,"story":1433},{"name":224,"id":225,"uuid":220,"slug":226,"url":226,"full_slug":227,"_stopResolving":42},"website:blog:free_audit_cta:clicked","i-36ceb39b-1268-46d5-8360-39f9b077cecf",{"id":26,"alt":26,"name":23,"focus":26,"title":26,"filename":26,"copyright":26,"fieldtype":57,"meta_data":1437,"is_external_url":29},{},{"type":80,"content":1439},[1440,1443],{"type":83,"content":1441},[1442],{"text":237,"type":87},{"type":83},"Nos experts vous accompagnent.",{"type":241,"attrs":1446},{"level":243,"textAlign":26},{"name":1448,"created_at":1449,"published_at":16,"updated_at":1450,"id":1451,"uuid":1452,"content":1453,"slug":1460,"full_slug":1461,"sort_by_date":26,"position":1462,"tag_list":1463,"is_startpage":29,"parent_id":1464,"meta_data":26,"group_id":1465,"first_published_at":1466,"release_id":26,"lang":33,"path":26,"alternates":1467,"default_full_slug":1468,"translated_slugs":1469,"_stopResolving":42},"Article","2022-08-16T21:22:30.004Z","2026-03-12T10:47:19.141Z",176457684,"8247dae6-c25f-40a0-a55e-abc94cf94989",{"_uid":1454,"icon":1455,"name":1448,"component":1459},"407a665a-29cb-4d52-87ff-12de3e192c58",{"id":1456,"alt":1457,"name":23,"focus":23,"title":23,"filename":1458,"copyright":23,"fieldtype":57,"is_external_url":29},5859474,"edit-img","https://a.storyblok.com/f/146026/x/fd72101ce9/edit.svg","category","article","fr/blog/category/article",0,[],176456151,"124984e3-bd16-480f-bdda-d9b6ec869fc7","2022-11-02T15:25:23.777Z",[],"blog/category/article",[1470,1471,1472],{"path":1468,"name":26,"lang":33,"published":26},{"path":1468,"name":26,"lang":39,"published":26},{"path":1468,"name":26,"lang":41,"published":26},[33],[1475],{"_uid":1476,"asset":1477,"shadow":29,"caption":23,"overlay":1481,"component":1482},"2ce4cddd-8c27-4def-8fd1-00adecdb1c0f",{"id":1478,"alt":23,"name":23,"focus":23,"title":23,"source":23,"filename":1479,"copyright":23,"fieldtype":57,"meta_data":1480,"is_external_url":29},16828748,"https://a.storyblok.com/f/146026/1020x680/948cab938f/processus-achats-definition-enjeux-procedures_green.png",{},[],"image",[],"2025-07-29 00:00","4",[],"Comment mieux gérer les dépenses de vos équipes au quotidien ? En mettant en place un processus achat clair en 6 étapes faciles à suivre.",[],[1490],{"_uid":1491,"items":1492,"heading":1596,"reverse":29,"component":1619,"sectionSettings":1620},"e274ac0d-ee5a-45bd-b23c-ef25f7b1e1c7",[1493,1503,1512,1521,1530,1541,1552,1563,1574,1585],{"_uid":1494,"title":1495,"component":1496,"description":1497},"8e7bf2ba-f9b4-432a-ab06-cbfd3276d298","Qu'est-ce qu'un processus d'achats et pourquoi est-il important pour mon entreprise ?","faqItem",{"type":80,"content":1498},[1499],{"type":83,"content":1500},[1501],{"text":1502,"type":87},"Spendesk définit le processus d'achats comme la suite d'étapes permettant de demander, approuver, payer et réconcilier des dépenses en entreprise. Spendesk centralise les demandes, gère des workflows d'approbation configurables, propose des cartes virtuelles et automatise la réconciliation des notes de frais pour réduire les erreurs, accélérer les paiements et améliorer la visibilité budgétaire.",{"_uid":1504,"title":1505,"component":1496,"description":1506},"c1273a48-ab2d-42fe-b92a-7d715d05510c","Comment automatiser les approbations d'achats dans mon équipe finance ?",{"type":80,"content":1507},[1508],{"type":83,"content":1509},[1510],{"text":1511,"type":87},"Spendesk automatise les approbations d'achats grâce à des workflows configurables qui appliquent règles de délégation, seuils et validations multi-niveaux. Spendesk envoie des notifications en temps réel, associe chaque approbation à un centre de coût, synchronise les décisions avec l'ERP et conserve un historique horodaté pour faciliter le contrôle et la traçabilité.",{"_uid":1513,"title":1514,"component":1496,"description":1515},"25f6a8e4-58d3-420f-a665-af83738bb2bd","Quels sont les bénéfices d'utiliser des cartes virtuelles pour les achats ?",{"type":80,"content":1516},[1517],{"type":83,"content":1518},[1519],{"text":1520,"type":87},"Spendesk propose des cartes virtuelles qui sécurisent les paiements en limitant les montants, les échéances et les fournisseurs autorisés. Spendesk crée des cartes à usage unique ou récurrent, intègre automatiquement les transactions dans la comptabilité et réduit la fraude tout en accélérant le rapprochement bancaire grâce à l'affectation automatique des justificatifs.",{"_uid":1522,"title":1523,"component":1496,"description":1524},"dc49e3d0-d70f-4ed1-acc4-ee99afb6e5f2","Comment Spendesk facilite-t-il la conformité et l'audit des achats ?",{"type":80,"content":1525},[1526],{"type":83,"content":1527},[1528],{"text":1529,"type":87},"Spendesk facilite la conformité et l'audit en centralisant justificatifs, preuves d'approbation et journaux d'activité horodatés dans une seule plateforme. Spendesk propose des exports comptables compatibles ERP, des règles d'archivage, et un audit trail immuable qui simplifie les contrôles internes, les revues fiscales et la préparation des audits externes.",{"_uid":1531,"hide":29,"title":1532,"component":1496,"description":1533},"6f7d36b7-f194-4e48-8230-01c3edbdc0bd","Quelles pièces rapprocher avant paiement ?",{"type":80,"attrs":1534,"content":1535},{"backgroundColor":26},[1536],{"type":83,"attrs":1537,"content":1538},{"textAlign":26,"key":163},[1539],{"text":1540,"type":87},"Rapprochement 2/3 voies selon le cas : bon de commande, bon de réception/livraison et facture. Valider quantités, prix, TVA, références. Traiter les écarts avant \"bon à payer\".",{"_uid":1542,"hide":29,"title":1543,"component":1496,"description":1544},"af62bab4-c91f-4850-be5c-e8f9d5aed72b","Quels KPI pour piloter le processus d'achat ?",{"type":80,"attrs":1545,"content":1546},{"backgroundColor":26},[1547],{"type":83,"attrs":1548,"content":1549},{"textAlign":26,"key":163},[1550],{"text":1551,"type":87},"Économies réalisées (% vs baseline), dépenses sous contrat (%), respect des délais de livraison/paiement, cycle time approbation/commande/facture, taux de litiges, conformité des factures.",{"_uid":1553,"hide":29,"title":1554,"component":1496,"description":1555},"1870879e-d54d-4787-a55b-7904f4440235","Externaliser les achats : pour qui, quels risques ?",{"type":80,"attrs":1556,"content":1557},{"backgroundColor":26},[1558],{"type":83,"attrs":1559,"content":1560},{"textAlign":26,"key":163},[1561],{"text":1562,"type":87},"Utile pour gagner expertise et capacité. Risques : perte de contrôle, dépendance, moindre flexibilité. 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Dans l’exemple illustratif de cet article, le délai varie de ",{"text":3581,"type":87,"marks":3582},"4,3 à 16,7 mois",[3583],{"type":171},{"text":3585,"type":87}," selon le scénario. Ces chiffres ne constituent pas une garantie de résultat.",{"_uid":3587,"hide":29,"title":3588,"component":1496,"description":3589},"a7c098cb-6d0a-46c6-a029-e9974db07749","Faut-il compter tout le temps gagné comme une économie ?",{"type":80,"attrs":3590,"content":3591},{"backgroundColor":26},[3592],{"type":83,"attrs":3593,"content":3594},{"textAlign":26},[3595,3599,3601,3605],{"text":3596,"type":87,"marks":3597},"Non.",[3598],{"type":171},{"text":3600,"type":87}," Le temps gagné ne devient une économie que s’il est réaffecté à une activité mesurable ou s’il permet d’éviter un coût, comme un recrutement supplémentaire. Sinon, mieux vaut le présenter comme de la ",{"text":3602,"type":87,"marks":3603},"capacité libérée",[3604],{"type":171},{"text":3606,"type":87},".",{"_uid":3608,"hide":29,"title":3609,"component":1496,"description":3610},"24bc1289-0edf-4a6b-acc1-6fb450e96e41","Combien de temps faut-il pour déployer une solution de gestion des dépenses ?",{"type":80,"attrs":3611,"content":3612},{"backgroundColor":26},[3613],{"type":83,"attrs":3614,"content":3615},{"textAlign":26},[3616,3618,3622],{"text":3617,"type":87},"La durée dépend notamment de l’intégration comptable, du paramétrage des règles et de la mise à jour de la politique de dépenses. 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00:00",[],"Dépenses hors politique, apprenez à qualifier les exceptions, les faire valider et ajuster votre politique sans perdre le contrôle.",[],[3739],{"cta":3740,"_uid":3741,"items":3742,"heading":3827,"reverse":29,"component":1619,"sectionSettings":3853},[],"3109170e-b9ac-4f67-827b-0d2dde5b3215",[3743,3763,3784,3805],{"_uid":3744,"hide":29,"title":3745,"component":1496,"description":3746},"27b28cef-99af-430e-b805-f7e215234ce6","Peut-on refuser une note de frais hors politique ?",{"type":80,"attrs":3747,"content":3748},{"backgroundColor":26},[3749,3754],{"type":83,"attrs":3750,"content":3751},{"textAlign":26},[3752],{"text":3753,"type":87},"Oui, une dépense peut être refusée lorsqu’elle n’est pas professionnelle, qu’elle n’est pas justifiée ou que son montant est manifestement disproportionné.",{"type":83,"attrs":3755,"content":3756},{"textAlign":26},[3757,3759],{"text":3758,"type":87},"Un dépassement de plafond ne justifie toutefois pas toujours un refus automatique. ",{"text":3760,"type":87,"marks":3761},"Une exception peut être approuvée si son motif est réel, documenté et validé par la bonne personne.",[3762],{"type":171},{"_uid":3764,"hide":29,"title":3765,"component":1496,"description":3766},"75c18d2c-1c96-47f9-9cf3-fc2b92b6030a","Une dépense qui dépasse le plafond peut-elle être remboursée ?",{"type":80,"attrs":3767,"content":3768},{"backgroundColor":26},[3769,3774],{"type":83,"attrs":3770,"content":3771},{"textAlign":26},[3772],{"text":3773,"type":87},"Oui. Le collaborateur doit expliquer le dépassement et fournir le justificatif correspondant. L’entreprise peut alors rembourser la totalité de la dépense, seulement la partie située dans la limite prévue ou le montant complet après validation d’une dérogation.",{"type":83,"attrs":3775,"content":3776},{"textAlign":26},[3777,3779,3783],{"text":3778,"type":87},"La décision doit être conservée avec ",{"text":3780,"type":87,"marks":3781},"le motif et l’identité de l’approbateur",[3782],{"type":171},{"text":3606,"type":87},{"_uid":3785,"hide":29,"title":3786,"component":1496,"description":3787},"78ff17a9-6bf7-42a1-9f2f-6b4df31426df","Quels documents faut-il conserver pour une dépense exceptionnelle ?",{"type":80,"attrs":3788,"content":3789},{"backgroundColor":26},[3790,3795],{"type":83,"attrs":3791,"content":3792},{"textAlign":26},[3793],{"text":3794,"type":87},"Conservez la note de frais, le justificatif, le motif de l’exception, le nom de l’approbateur et la décision prise.",{"type":83,"attrs":3796,"content":3797},{"textAlign":26},[3798,3800,3804],{"text":3799,"type":87},"Les pièces comptables justificatives doivent généralement être conservées pendant ",{"text":3801,"type":87,"marks":3802},"10 ans à compter de la clôture de l’exercice",[3803],{"type":171},{"text":3606,"type":87},{"_uid":3806,"hide":29,"title":3807,"component":1496,"description":3808},"8241b13f-9432-4542-afb9-21d31af88bd4","Comment gérer les exceptions dans une organisation multi-sites ?",{"type":80,"attrs":3809,"content":3810},{"backgroundColor":26},[3811,3816],{"type":83,"attrs":3812,"content":3813},{"textAlign":26},[3814],{"text":3815,"type":87},"Définissez les approbateurs par entité, département et niveau de dépense. 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